Frequently Asked Questions - Locksmith in Orlando, FL
Straight answers to the questions we hear most from homeowners and business owners across Orlando. If you don't see your question here, call (833) 713-2331 and we'll talk it through.
Pricing & Cost FAQs
A typical locksmith job in Orlando runs $75 to $250, with most homeowners paying under $200. Rekeying a lock runs $40 to $90 per lock when you supply the locks. A new deadbolt installed runs $95 to $225 depending on the hardware you choose. Car lockout service is usually $60 to $120. Commercial jobs like panic bars or master key systems run higher because they involve more hardware and labor. The honest answer is that the price depends on the lock, the time of day, and how far we're traveling. You'll get a full quote on the phone before anyone is dispatched, and that quote is the price on your invoice. No call-out surcharge added when the tech shows up.
The biggest reason is bait pricing. Some shops advertise a low service fee, then stack charges once the technician arrives. Others quote an honest range upfront and stick to it. Hardware quality matters too. A Kwikset deadbolt costs less than a Baldwin, and a commercial-grade Medeco cylinder costs more than a standard residential lock. Location and timing play a roll - a rekey in Pine Castle on a Tuesday morning costs less than a lockout in Orlovista on a Sunday evening. We quote the full price before dispatch, including hardware and labor. What you're told on the phone is what you pay. If a company won't commit to a number, that's your sign to keep looking.
Rekeying a house in Orlando typically costs $75 to $160 when you call us out, plus $15 to $25 per additional lock cylinder beyond the first. The service call covers the trip, the labor, and the new keys. Rekeying is almost always cheaper than replacing locks because we keep your existing hardware and swap the internal pins instead. If you buy a new home in Conway or Edgewood, rekeying every exterior door in one visit is the most economical way to make sure old keys don't work. Call (833) 713-2331 for an exact quote based on how many doors you have. We'll tell you the total before we ever send someone out.
Yes. The price we quote on the phone is the price on your invoice. Period. That includes labor, hardware, the trip, and any standard parts. The only time a price changes is if the scope changes - for example, you discover a second door you want rekeyed while we're there, or you decide to upgrade from a basic deadbolt to a high-security cylinder. In those cases we show you the added cost and get your approval before doing the work. We don't play the game of quoting a cheap service fee and then piling on the real charges after the fact. You'll know exactly what you're paying before you agree to anything.
A car lockout in Orlando usually runs $60 to $120 for a standard vehicle. The price covers the trip, unlocking the door, and getting you back in without damage to the lock, the door, or the weather stripping. Some vehicles with newer security systems or unusual lock mechanisms take longer and cost a bit more, but we'll tell you that on the phone before dispatch. We serve drivers all over Orlando, from Azalea Park to Holden Heights. If you're locked out right now, call (833) 713-2331. We'll quote the full price before anyone heads your way, and there's no extra surcharge when the tech arrives.
Most do, and it's usually $35 to $65. The service call fee covers the technician's time getting to you and the trip itself. The important difference is whether that fee is the whole story or just the start. Some companies quote a low service fee and then hit you with inflated labor and hardware charges on site. We fold the trip into our upfront quote. The number you hear on the phone is the number you pay. No surprise add-ons when the tech shows up in Pine Hills or Winter Park. Ask any locksmith you call: "Is the price you're quoting me the full price?" If they hesitate, call someone else.
Service & Process FAQs
You'll reach a live coordinator who asks where you are, what's going on, and what you need. Then we match you with a local technician based on your location and the job. The coordinator gives you a full price quote before anyone is dispatched, so you know the cost before you commit. The technician arrives, confirms the scope with you, and gets to work. For a typical rekey or lock installation, most jobs are done in under an hour on site. You pay when the job is complete. Call (833) 713-2331 and you'll see exactly how the process works. The quoted price is the price on the invoice.
Arrival time depends on where you are and when you call. During normal hours - Monday through Friday 7:00 AM to 7:00 PM, and Sunday 7:00 AM to 7:00 PM - a technician in Orlando is typically dispatched within 30 to 60 minutes of your call. Distances across the metro affect that. A call in Eatonville might get a faster response than one in Pine Castle, simply because of location. We'll give you an honest arrival window when you call, and we'll call you if anything changes. If you're locked out and waiting in a parking lot, we get it. Call (833) 713-2331 for a real arrival estimate based on where you are right now.
Yes, in most cases we can. For home locks, we can create a key from the lock itself by reading the pins in the cylinder and cutting a new key to match. For cars, the process depends on the year and make. Many vehicles from the mid-2000s onward require a transponder key or fob that has to be programmed to the car's computer, and we can handle that too, though it takes longer than cutting a mechanical key. If you've lost every key to a lock or vehicle, don't panic. Call (833) 713-2331 with your vehicle's year, make, and model, or a photo of the lock, and we'll tell you what's possible and what it costs before we dispatch.
Yes, for most residential jobs we need an adult on site. The technician has to access the locks, confirm the scope with you, and hand over the new keys. For simple lockout calls, you're already there by definition. For commercial work, you can arrange for a property manager or designated employee to meet us. If you're a landlord with tenants in Oak Ridge or Fairview Shores, you can either meet us at the property or coordinate with a tenant to provide access. We won't work on a property without someone there who's authorized to approve the job. Give us a call at (833) 713-2331 and we'll sort out a time that works.
Yes, and it's one of the most common jobs we do in Orlando. If your locks are the same brand or keyway - most Kwikset and Schlage cylinders are compatible within their own brand - we can rekey them to a single key in one visit. Mixed brands sometimes work too, depending on the keyway. If you have three different keys for your front door, back door, and garage, we can consolidate that down to one key without replacing any hardware. The cost is based on how many locks you have. Call (833) 713-2331 and tell us how many doors and what brands you have. We'll give you a flat price before anyone is dispatched.
Rekeying keeps your existing hardware and changes the internal pins so the old key no longer works. It costs less and takes about 15 minutes per lock. Replacing a lock means removing the old hardware and installing brand new hardware. You'd replace a lock when the hardware is worn out, damaged, or you want an upgrade - like moving from a basic deadbolt to a Baldwin or a smart lock. If the lock is in good shape and you just want to control who has access, rekeying is almost always the better value. If you're not sure which you need, call (833) 713-2331. We'll ask a few questions and give you a straight answer and a straight price.
We repair locks when repair makes sense. Common fixes include a sticky deadbolt that won't throw, a doorknob that spins without engaging, or a latch that doesn't line up with the strike plate. These are usually quick adjustments or internal part replacements. If the lock is severely corroded, physically broken, or the cylinder is stripped, replacement is the better call. In Orlando's humidity, we see a lot of corrosion on exterior locks in neighborhoods like Fairview Shores where homes are close to the lakes. We'll always tell you if a repair will last or if you're throwing money at a dead lock. Call (833) 713-2331 and describe what's happening. We'll tell you honestly what's worth fixing.
Brands & Parts FAQs
We work on all major residential and commercial brands, including Kwikset, Schlage, Yale, Baldwin, and Medeco. Kwikset is the most common in Orlando homes - they're affordable, easy to rekey, and you'll find them all over neighborhoods like Azalea Park and Conway. Baldwin is the go-to for homeowners who want higher-end finish and heavier-duty hardware. Medeco shows up more in commercial settings or for people who want high-security cylinders rekeying isn't the issue; we can service all of them. If you're not sure what brand you have, take a photo of the lock face and the key. Call (833) 713-2331 and we'll identify it and tell you your options.
For a lot of people, yes. Smart locks let you lock and unlock from your phone, create temporary codes for guests or cleaners, and get alerts when someone comes and goes. In a city like Orlando with a big short-term rental market - especially around the tourist corridors - smart locks simplify guest turnover without handing out physical keys. The downside is they need batteries, and in Florida's heat and humidity the electronics can be finicky if the door gets direct afternoon sun. Popular smart lock brands like Yale offer models that replace the existing deadbolt without drilling. Want to talk through whether a smart lock fits your home? Call (833) 713-2331 - a straight conversation, no pressure.
Yes, we install and service Kwikset locks every week across Orlando. Kwikset is a solid choice for most homes because the hardware is reliable, the keyways are common, and rekeying is simple and fast. If you buy a Kwikset lock yourself, we'll install it and rekey it to match your existing key if you want. If you'd rather not deal with the hardware store, we can bring the right Kwikset deadbolt or knob with us and include it in the upfront quote. If you're replacing old hardware in Edgewood or Pine Hills, a Kwikset deadbolt is a good balance of cost and quality. Call (833) 713-2331 for install pricing with hardware included.
A high-security lock uses a restricted keyway and more complex pins to resist picking, bumping, and unauthorized key duplication. Brands like Medeco and some Baldwin lines fall into this category. The keys can only be copied by an authorized dealer with your permission, which means an ex-tenant or contractor can't just run to the hardware store and get a copy made. Most Orlando homeowners don't need that level of security, but it can make sense if you've been burglarized, you rent your property, or you run a business with sensitive areas. We can show you the options, including cost, before you decide. Call (833) 713-2331 and ask about what fits your situation.
Licensing & Insurance FAQs
Florida requires locksmiths to be licensed, and every technician who works under our name is required to hold the license and insurance that the state requires. We don't send out unlicensed workers, and we don't cut corners on credentials. Ask any locksmith you call to show proof of license and insurance when they arrive. A legitimate shop won't blink at that. Our team has been serving Orlando since 2017, and we've built a reputation on doing things the right way - licensed, insured, and upfront about both. If you want to verify anything on the phone before you book, call (833) 713-2331 and ask. We'll answer.
Every pro working under our name is required to hold the insurance their state requires. That covers your property and your interests if something goes wrong. Bonding is a separate matter - some jobs and clients require it, and we can provide documentation when it's needed. What matters for you is that you're not taking a risk when a technician works on your door. We've been operating in Orlando since 2017, and we treat every job in every neighborhood - from Holden Heights to Orlovista - like it's our own property. Want to see proof before you book? Call (833) 713-2331 and we'll walk you through it.
Three quick checks. First, confirm they have a Florida locksmith license and ask for the number. Second, look for a real business with a local address, not just a toll-free number with no location. Third, ask for the full price on the phone. If they won't commit to a number, or the "service fee" keeps changing, that's a red flag. We've been in Orlando since 2017, and we're happy to tell you who we are, where we are, and what the job costs before anyone gets in a truck. Call (833) 713-2331 and put us through your own checks. A good locksmith wants you to ask.
Emergency & Response FAQs
First, check every door and window for an easy entry - but don't climb anything or force anything, because a broken window costs more than a locksmith. If it's a hot day, and Orlando has plenty of those, find shade and stay hydrated while you wait. Then call us at (833) 713-2331. We'll ask where you are, give you a full price for the lockout, and dispatch a technician who serves your part of Orlando. Our hours are Monday through Friday 7:00 AM to 7:00 PM and Sunday 7:00 AM to 7:00 PM. If you're locked out during those hours, we'll get you back in. The quoted price is what you pay.
We handle urgent lockouts and security emergencies during our operating hours: Monday through Friday 7:00 AM to 7:00 PM, and Sunday 7:00 AM to 7:00 PM. We're not a 24/7 shop, but we understand that a lockout feels like an emergency no matter what time it is. When you call during those hours, you'll get a live coordinator, a straight quote, and the fastest honest dispatch we can manage to wherever you are in Orlando - Winter Park, Pine Castle, Eatonville, anywhere in the metro. Call (833) 713-2331 and tell us what's going on. We'll tell you when we can be there and exactly what it costs.
We're open Sunday from 7:00 AM to 7:00 PM, and closed Saturday. Sunday works well for a lot of folks who realize during the weekend that they need a lock rekeyed or a key made before the workweek starts. If you're locked out on a Sunday, call us at (833) 713-2331 and we'll dispatch during those hours. If it's a Saturday, we'd suggest planning your locksmith work for Sunday or Monday. Our regular weekday hours are Monday through Friday 7:00 AM to 7:00 PM. We know that's not 24/7 coverage, but when we're on the clock, we're fully on the clock - and the price we quote is the price you pay.
Yes, we unlock cars all over Orlando, including in Azalea Park, Conway, Pine Hills, and the neighborhoods around downtown. Standard car lockouts run $60 to $120, and that includes the trip and the unlock. The technician uses professional tools designed to open car doors without damaging the lock, the door, or the weather stripping. No coat hangers, no pry bars, no scratches. If you have a newer vehicle with electronic locks, the process can take a little longer, but we'll quote you accurately on the phone before dispatch. If you're stuck right now, call (833) 713-2331. We'll get to you as fast as we can and tell you the price first.
Warranty & Guarantees FAQs
Yes. We stand behind our labor and the parts we install. If something we installed fails because of a defect or a workmanship issue, we'll come back and fix it. The specific warranty terms depend on the product - lock manufacturers carry their own warranties, and we honor those. But the short version is this: if you call us, pay for the work, and it's not right, we'll make it right. We've been doing locksmith work in Orlando since 2017, and our reputation depends on every job being done correctly the first time. Questions about what's covered? Call (833) 713-2331 and ask us directly before you book.
Most do, and the terms vary by brand. Kwikset offers a lifetime mechanical and finish warranty on most of their residential hardware. Baldwin covers finish and mechanical defects for as long as the original owner lives in the home. Yale's warranty varies by product line, with smart locks typically carrying a one to three year electronics warranty. We'll tell you the specific warranty on any lock you're considering before you buy it through us, and we'll register it with the manufacturer if that's required. If you're choosing hardware for a home in Winter Park or Edgewood, ask us what holds up best in Florida's climate. Call (833) 713-2331 and we'll compare options honestly.
Call us and we'll fix it. Same day if we can. A key that doesn't turn usually means the key was cut slightly off, the lock cylinder has wear, or the key is for a different keyway. We'll cut a replacement, adjust the lock if needed, or re-make the key from the lock itself. For car keys and transponder keys, we'll test the key before we leave to make sure it starts the vehicle. We don't consider the job done until you've confirmed the key works in the door and the deadbolt throws. If something's off when you walk in the house, pick up the phone at (833) 713-2331. We'll make it right without a runaround.
A properly done rekey lasts as long as the lock itself. The new pins and springs go into the cylinder the same way the original ones did, so you can expect years of reliable use. What shortens a rekey is the same thing that shortens any lock's life: Orlando's humidity, salt air if you're near the coast, and plain old wear. If a lock starts feeling sticky or the key gets finicky, it's usually a cleaning and lubrication issue, not the rekey. We use quality pins and proper lubricant so your rekeyed lock holds up. If anything feels off in the first days after a rekey, call (833) 713-2331. We'll come back and make it right.
It depends on the job. Adjusting a strike plate with a screwdriver is a reasonable DIY fix. Rekeying a lock - even with a kit from the hardware store - is doable if you're patient and mechanically inclined. But anything involving a broken key stuck in the lock, a lock that won't turn with the right key, or a car lockout is better left to a pro. We see DIY attempts that turn a $90 rekey into a $180 replacement because the cylinder got scratched or a spring flew out. If you're not sure, describe the problem to us on the phone. We'll tell you straight if it's a DIY job or not. Call (833) 713-2331 for an honest read.
Written by the team at Ashgrove Locksmith, serving Orlando since 2017.
Still Have Questions?
We are happy to help. Call us — same-day and after-hours emergency service available.
(833) 713-2331